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Although Aroma Sense showerheads are really easy to install and maintain, we have gathered here frequently asked questions and answers.

There is also a lot of information on Facebook and you can always contact us!

Will the shower head fit in standard holders?
Yes. Aroma Sense shower heads fit in most of the standard holders produced after year 1992. You can check this by trying to attach the shower head to holder.
What is the difference between different shower heads?

PR-SJW models is fragrance-free and saves the most water water of our models. It is perfect for r.g. public places.AS-9000 is more for private customers. It has:

  • thicker filters
  • antibacterial balls
  • PR-super filters
  • Aroma gel cartridges
Which parts are necessary for the shower heads?

Basically you can remove all the parts if needed.
Microfiber filter filters out calcium. A thicker filter works best for areas that have a lot of calcium/iron in the area.
Cartridge nourishes dry skin.
Aromas effect your moods. For example lemon refreshes you.

Is it possible to return the shower head even after the period has ended (in special cases?)

Yes. Please inform us in advance.
toni.veivo@aromasense.fi

My shower head dropped on the floor and some part broke. Can I get spare parts?

In some cases yes.

Please send us your explanation, receipt and a picture of the broken part by e-mail to toni.veivo@aromasense.fi

Do I have to change the ceramic antibacterial beads?

In theory the antibacterial beads are everlasting.  Their effect is based on the movement of beads and water. A rolling stone gathers no moss. Over time they might get colored and start to smell. Then you might want to change them.

How can I clean the calcium buildup of the spray plate?

Detach the spray plate.
Boil it in vinegarwater (1 part water and 1 part vinegar) 10 to 15 minutes.
Rinse the spray plate.
Dry it with towel.

Check the video from here.

The luxury and quality of Aroma Sense shower heads have made an impression all over he world.
Aroma Sense shower heads can be found e.g. in Hilton hotels all over the world. We are expanding the availability of Aroma Sense shower heads to the spas and hotels all over Finland. We have been importing Aroma Sense showers to Nordic countries from 2012.

Q&A : AROMA CARTRIDGES

How does the aroma cartridge effect?
Vitamin C neutralizes the chlorine derivatives drying effect from tap water.
Vitamin C makes tap water more like the water in lakes (more acid).
It’s great for your skin and hair.
Different scents effect on mood for example citrus makes you feel more refreshed.
There is also moisturizing oil in the cartrigde.
How do I change the cartridge?
How come there doesn't come any scent from the cartridge?

Check if water has went in the cartridge.It usually takes around 10 to 15 minutes to the scent to activate in new cartridge. 

Check the video to solve the problem.

Are the aroma cartridges allergy tested?

Yes they are.
The cartridges shouldn’t cause allergies.
Some people are really sensitive to scents.
There is also scent free version for them.
People are still individuals and some aromas might not be suitable for everybody.

What ingredients are used in the aroma cartridges?
Essential aroma oil
Dextrin
Gum arabic
Pectin
Vitamin C
Distilled water

Q&A : MICROFIBER FILTER

When should I change the microfiber filter?

It is recommended to change the filter when you change the aroma cartridge.
If you don’t use cartridge change the filter at least once in a year.

Why are there different types and sizes of filters?

Usually in water supply system the thin 22mm size filter is enough.
22mm size filter filters calcium, iron and other impurities more efficiently.
If you live in area where there is more calcium in tap water we recommend thicker filter or PR-power filter for better calcium filtering.

Is it possible to install the filter in a wrong way?
Install the filter in a way that the running water faces the sleek side. This way it stays open longer.
If you install it the other way around, it still works, but might get blocked out.
How do I install PR-filter

The filter replaces the aroma cartridge in AS-9000 and Prestige shower head models.
Install the filter in a way that you can pull out the filter from the pipe part in the shower head handle.

Q&A : OTHER QUESTIONS

Do you have some other question?

Is there something else you´re wondering about or is there something we didn´t answer?
Just email us your question and will get back to you.
toni.veivo@aromasense.fi

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